Frequently Asked Questions
Everything you need to know about mastering the art of food smoking.
What is the difference between hot and cold smoking?
Hot smoking cooks and flavors the food simultaneously using heat, while cold smoking applies smoke at temperatures below 100°F (38°C) to flavor food without cooking it, which is ideal for cheese or lox.
Where can I buy Bradley Bisquettes for my smoker?
You can purchase our full range of flavored Bisquettes directly through our website or at authorized outdoor cooking and hardware retailers.
What is your shipping policy for large smokers?
We offer standard ground shipping on all units. Due to the size and weight of Bradley Smokers, orders typically process within 2-3 business days and arrive within 5-10 business days depending on your location.
Do Bradley Smokers come with a warranty?
Yes, all new Bradley Smokers include a one-year limited warranty from the date of purchase covering defects in workmanship and materials.
How do I clean and maintain my smoker?
We recommend cleaning the interior racks and drip tray with warm soapy water after every use. The interior walls should be wiped down periodically to prevent excessive creosote buildup.
Can I use the smoker in rainy or snowy weather?
While the smoker is designed for outdoor use, the digital smoke generator must be protected from direct moisture. We recommend using a Bradley Smoker cover or operating it under a sheltered, well-ventilated area.